The cleaner does what it is supposed to. But I don't think the skin feels good after cleaning. It feels waxy.
I've been using the cleaner for several weeks and I'm very happy with it. When I bought the product, I was slightly worried that the cleaner wouldn't smell too much like vanilla, because I don't like it at all. The scent is absolutely unobtrusive and is no longer noticeable after washing off. When I rub it in, my skin gets warm, which is really pleasant, and after washing off, the product leaves behind a soft, well-cleansed skin. My eczema (I'm talking about a mild form here) was also not negatively affected. I actually use the cleaner in the second step after the micellar water, but it also convinces on its own. The mascara is not removed without leaving any residue, but it is not the purpose of this product either. In my opinion, the cleaner is worth a try!